Help
How can we help?
Ask in your own words. The assistant answers from Afrant's documentation and shows you the pages it used.
Answers are written by AI from Afrant's documentation and can be wrong. Do not type personal details. Questions are kept to improve the documentation.
Start here
All documentation- Getting an invitationAfrant is invitation-only. The two ways in, and what to do if your link does not work.
- Signing inThere is no password. How the emailed link works and what to check when it does not arrive.
- Your first weekThe five things that make Afrant useful, in the order that works best.
- Uploading documentsWhat to upload, what happens to a file, and how to keep one away from the AI.
- Verifying factsWhy facts start unverified and how to confirm, correct or replace them.
- Pursuing a grantFrom a match to a tracked grant with a checklist, tasks and a deadline.
- Drafting a documentSections, word limits, fact chips, versions and export.
- Inviting peopleTeammates join your workspace. Colleagues at other organisations get their own.
- Plans and pricesFree during the pilot. What it costs afterwards, and how the terms work.
- AI creditsWhat a credit is, how the monthly allowance works and what happens when it runs out.
- Privacy and securityWho can see your documents, where they are kept and how the AI handles them.
- Exporting and leavingTaking your work out of Afrant, and what happens to it if you stop.
Already using Afrant?
The same guides are inside the app under Help, and the chat in your workspace can answer “how do I…” questions using your own grants and documents.
Sign inNeed a person?
During the pilot, write to the person who invited you or reply to any email from Afrant. A support address will be published here when Afrant's own domain is in place.