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Privacy and security
Who can see your documents, where they are kept and how the AI handles them.
Your organisation's documents, facts, grants and conversations belong to your workspace.
Who can see them
- Only the members of your workspace. One workspace cannot read another's.
- Each member sees what their role allows. Viewers can read and cannot change anything.
- A small number of Afrant staff can reach the systems that hold the data in order to run and repair the service.
Where they are kept
The database and uploaded files are stored in the European Union. The privacy notice on the website lists every company that handles data for Afrant.
The AI and your documents
- Before a document is sent to the AI, Afrant masks personal details it recognises, such as names, phone numbers and identity numbers. Masking is automatic and can miss things.
- You can keep any file away from the AI: open the file and switch off Send to AI.
- Text inside a document or an email is treated as information, not as instructions to the assistant.
What you can do
- Give each person their own account. Do not share sign-ins.
- Give people the lowest role that lets them do their work.
- Do not upload records you are not permitted to share with a service provider.
Did this not answer it? Ask the help assistant.